Terms & Conditions
Last updated: September 2026
1. Acceptable Usage
By using Mail Bounce Pro, you agree to use the service only for lawful purposes. You must not use this service to facilitate spam, harassment, or any activity that violates applicable laws. The service is intended for legitimate email list hygiene and deliverability improvement.
2. Prohibited Activities
The following activities are strictly prohibited:
- Using the service to verify email addresses for spam or unsolicited mass mailing
- Attempting to bypass rate limits, bot protection, or access controls
- Scraping, reverse engineering, or extracting data from our platform
- Sharing account credentials or reselling access without authorization
- Submitting email lists containing sensitive personal data without consent
- Using automated scripts to exceed plan verification limits
3. Account Usage
You are responsible for all activity under your account. You must keep your password secure and notify us immediately of any unauthorized access. Accounts found to be in violation of these terms may be suspended or terminated without prior notice.
4. Free Credit Window
Free accounts receive 50 credits in a rolling 24-hour window. The window begins when the user first spends a credit and resets 24 hours later; it does not reset at midnight. Attempts to circumvent the free limit through account creation or API abuse are prohibited.
5. Paid Credit Packs
Paid plans provide one-time credit packs as described in the pricing section. Paid credits have no daily cap, no monthly reset, and carry forward until they are used. When a paid credit balance is exhausted, the user must purchase another credit pack to continue.
6. Billing Terms
Paid plans are one-time credit-pack purchases charged in INR through Razorpay. They are not automatic monthly subscriptions. There are no recurring charges, renewals, or billing cycles. Paid plan activation is automated via webhook.
7. Refund Policy
We offer a 7-day refund window for new paid credit-pack purchases if you are unsatisfied with the service, provided that less than 10% of the credits have been used. Refund requests must be submitted within 7 days of the initial charge to support@mailbouncepro.com.
8. Liability Disclaimer
Mail Bounce Pro provides email verification results on a best-effort basis. We do not guarantee 100% accuracy of verification results. We perform syntax checks, DNS/MX lookups, disposable/role account detection, and a live SMTP mailbox check where the receiving mail server allows it. Some mail providers (including certain enterprise and corporate mail systems) restrict or rate-limit this kind of check, in which case results for those addresses may be marked as inconclusive rather than definitively valid or invalid.
We are not liable for any direct, indirect, or consequential damages arising from use of or inability to use our service, including but not limited to damages from inaccurate verification results, lost business, or data loss.
9. Referral Program
Registered users may earn a referral commission by sharing their personal referral link. A commission of 20% of the amount paid is earned once per referred customer, on that customer's first qualifying purchase only, and only when that purchase is a Pro, Business or Agency plan. Purchases of the Starter plan do not earn commission and do not use up that one-time eligibility. A commission becomes payable 15 days after the referred customer's purchase; if the purchase is refunded or charged back, no commission is paid. Payouts are made by UPI to the UPI ID you provide, within 15 days of your payout request. Self-referrals, fake or duplicate accounts, and spam are prohibited, and we may cancel commissions and remove referral access for misuse. We may change or end the referral program at any time. You are responsible for any taxes due on commissions you receive.
10. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the service after changes constitutes acceptance of the updated Terms. We will notify registered users of significant changes via email.
11. Contact
For questions about these Terms, contact us at:
📧 hello@mailbouncepro.com